If you are being harassed by a debt collector, please fill out the form below for an attorney consultation.

Are debt collectors:

  • Calling you or others continually?
  • Harassing, threatening, or lying?
  • Being otherwise unfair or abusive?

You could be entitled to money for the damages you've suffered if your debt collector is violating fair debt collection laws. YOU HAVE RIGHTS, don't be intimidated!


Do you think your fair debt rights are being violated by an abusive debt collector?

State and federal fair debt laws prevent debt collectors from using harassing, misleading, dishonest or unfair debt collection practices. These laws provide that victims of debt collector abuse can recover cash compensation from the collectors, and require the collectors to pay all your legal fees.

Would you like to learn more about how to sue a creditor or debt collector that has violated your fair debt rights at no cost to you?


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Fair Debt in the News

Collection News

More than 35 Percent of American Adults are Currently in Collections: Report

A joint study from the think tank Urban Institute and debt buyer Encore Capital Group released today reported that more than 35 percent of U.S. adults with a credit report have accounts that qualify to be in some stage of the debt collection system. The average balance of those accounts is $5,178.

Executive Change: Mark Savoie to Stoneleigh Recovery Associates as VP

Rudy Knepper, President of Stoneleigh Recovery Associates (SRA), announced today that SRA has added Mark Savoie to their roster as Vice President of Business Development. In this role, Mr. Savoie will use his experience and his extensive professional network to grow SRA into one of the top industry providers of accounts receivable management services.

Debt Collection Becoming an Actual Issue in Hot State AG Election

The issue of Ohio Attorney General Mike DeWine’s alleged favoritism in rewarding a debt collection contract boiled over on the weekend as his office released official collection totals for last year and a prominent newspaper published a blistering editorial on the matter.

European ARM Giant Lindorff Acquires Collection Unit of Spanish Bank

Lindorff, one of the largest debt collection companies in the world, announced today that it has purchased the debt recovery unit of Spanish bank Sabadell for €162 million ($218 million). The agreement calls for Lindorff to exclusively handle Banco Sabadell’s past-due loans for a period of at least 10 years.

Executive Change: Michael Chamberlain Joins Allied Collection Services as EVP

Allied Collection Services, Inc. (ACSI), a specialty provider of collections, outsourcing, and litigation solutions based in Las Vegas, announced that it has hired Michael A. Chamberlain as Executive Vice President.

A Lot Going on at JJL Process

JJL Process, a technology and compliance leader in the process serving industry, has had a lot going on recently and a lot more planned. Scott Levine, President of JJL Process, commented that “we have had an unbelievable period of innovation and expansion in 2014 at the fastest pace in the company’s history.” The highlights are […]

Washington Lawsuit Scrutinizes Use of Prosecutor’s Seal on Debt Collection Letters

A federal class action lawsuit in Seattle alleges that a collection agency used the King County prosecutor's seals on debt collection letters to consumers, while failing to disclose that the letter was from a collection agency and not a law enforcement office. The plaintiffs say they received seemingly official letters from Missouri-based collection agency Bounceback which included threats of jail time if consumers didn't pay the amount of the debt and more than $180 in fees. Bounceback was able to use the county prosecutor's seal on these collection letters because it participates in a "check enforcement program," where county prosecutors rent out the prosecutor's seal and letterhead in exchange for a cut of the collection fees.

ACA International Announces 2014-2015 Board of Directors and Officers

ACA International elected its new 2014-2015 board of directors and officers at its 75th Anniversary Convention and Exposition in Chicago. Five board of director candidates were elected by the Council of Delegates, two of whom, Roger Weiss and Michael Frost, are new to the board. Once the new board was elected, the board of directors met […]

Debt Collectors Seemingly Split on the Question of Calling Cell Phones

A consumer gives you a contact number that turns out to be his cell phone. What do you do? In a poll-meets-pop-quiz of insideARM.com readers, 36.5 percent of participants said that when they get a contact number from a consumer that turns out to be a cell phone, they continue to call a consumer as […]

UPDATE: NY Debt Collector’s Operations Shuttered After Joint FTC, NY AG Complaint

The U.S. District Court for the Western District of New York issued a temporary restraining order and asset freeze against a Buffalo, NY-based debt collection operation Monday, after the Federal Trade Commission and New York Attorney General's Office filed a joint complaint alleging the operation used lies and threats against consumers in violation of federal and state laws.

Debt Buying

More than 35 Percent of American Adults are Currently in Collections: Report

A joint study from the think tank Urban Institute and debt buyer Encore Capital Group released today reported that more than 35 percent of U.S. adults with a credit report have accounts that qualify to be in some stage of the debt collection system. The average balance of those accounts is $5,178.

European ARM Giant Lindorff Acquires Collection Unit of Spanish Bank

Lindorff, one of the largest debt collection companies in the world, announced today that it has purchased the debt recovery unit of Spanish bank Sabadell for €162 million ($218 million). The agreement calls for Lindorff to exclusively handle Banco Sabadell’s past-due loans for a period of at least 10 years.

Debt Industry Responds to New York’s New Rules for Collectors, Buyers

Now that the industry has had the chance to take a deeper dive into the details of the New York Department of Financial Services' proposed regulations for debt collection by third-party debt collectors and debt buyers, experts and organizations are submitting their feedback on how to further improve the regulations. Specific questions remain about the correct language to use in consumer notices, and how the rules may impact creditors.

Consumer Narratives Coming Soon to CFPB Complaint Database

The Consumer Financial Protection Bureau (CFPB) Wednesday announced that it is proposing to expand its consumer complaints public database to include the consumer’s narrative description of what happened, along with a company response narrative. The announcement came on the three-year anniversary of the CFPB’s launch.

Where are the Collection Opportunities in Coming Years?

How can ARM companies know where their market opportunities exist in the five to ten year time range? We all know that credit card debt is slowly recovering from recent lows and student loans are growing at a silly rate. But what about everything else?

Consumers Claiming Debt Isn’t Theirs On the Rise

In the first quarter of 2014, the percentage of consumers that filed complaints against debt collectors claiming that the debt in question was not theirs increased to more than 40 percent of all complaints.

New York Regulator Proposes Debt Collection Rules Based on Previous Comments

The New York State Department of Financial Services (NYSDFS) today published a proposed rule in the New York State Register on debt collection by third-party debt collectors and debt buyers. The proposal is subject to a 30-day comment period which began July 16.

Portfolio Recovery Completes Aktiv Acquisition; Rebrands as PRA Group

Large debt buyer Portfolio Recovery Associates, Inc. (Nasdaq:PRAA) announced today that it has completed its acquisition of Aktiv Kapital AS, a Norway-based debt buyer of accounts throughout Europe and Canada. Effective today, the combined companies will be known as PRA Group.

Don’t Forget About Your Marketing Goals

With half of the year already gone and the official start of Q3, now is a great time to review your marketing goals for the year. What did you want to accomplish? Have you started yet?

CFPB Sues Debt Collection Law Firm Over Suit Volume, FDCPA Violations

The CFPB announced Monday it has filed a lawsuit against a debt collection law firm and its three principal partners alleging that the firm was a "lawsuit mill" that churned out debt collection actions and violated the FDCPA en masse. The firm denies the claims and says it will defend the action in court.

Debt Recovery

New Whitepaper Reveals Three Strategies to Shrink Bad Debt

Despite the advances of the Patient Protection and Affordable Healthcare Act (ACA) related to patient debt (establishing maximum out-of-pocket expenses and other protections), most healthcare finance analysts believe bad debt will increase over the coming years. LexisNexis, in this free whitepaper, has put together recommended best practices from a wide range of healthcare providers who […]

Healthcare Receivables Experts Examine the Healthcare Marketplace

insideARM.com had an opportunity to talk with both Kevin Vernon-Harris, Consulting Director, Experian Health; and Astrid Blackmon, Senior Vice President of Operations, USCB America Inc. Vernon-Harris and Blackmon will be panelists on an upcoming Ontario Systems healthcare-focused webinar, and their insight into the variety of opportunities and risks in this particular market will make for a can’t-miss afternoon’s discussion.

FDCPA Lawsuits on Track for Third Straight Year of Declines

Lawsuits against ARM companies filed by consumers under the Fair Debt Collection Practices Act (FDCPA) are on track to decline again in 2014. If the trend holds, it would be the third-straight year of declines in total FDCPA lawsuits after years of rapid growth.

Take insideARM.com’s 1-Minute Debt Collection Topic Survey

insideARM.com is looking to get feedback from readers regarding topics on which we should be focusing our attention. To do that, we’ve developed a survey that will only take you about a minute to complete: http://insidearm.polldaddy.com/s/insidearm-com-s-research-library-survey. The survey provides a listing of topics. Check the ones you’re interested in. And you’re done. It’s that simple, […]

Weekend Reading: Elizabeth Warren Has a Memoir

There’s an irritating dinner-party-conversation-starter topic about how, because of physics and aerodynamics, bumblebees shouldn’t be able to fly. It’s a ridiculous argument because: (a) bumblebees have been flying just fine since there were bees to bumble; and (b) it’s not like if you told a bumblebee, “Hey, you, with the bumbles: did you know you […]

Bad Faith FDCPA Case Leads to Win for Defendant

The underlying putative class action complaint was filed in state court and removed by the defendants who then filed a motion to dismiss. The District Court granted the unopposed motion to dismiss and the subsequent motion for reconsideration filed by the plaintiff. The motions were granted due to the fact that, “Counts I through V are clearly barred by the FDCPA’s one-year statute of limitations and Count VI is insufficient to sustain a common law negligence claim and is additionally precluded by Missouri’s economic loss doctrine.” Id. at *2.

Disclosures Likely Necessary When Recording Cell Phone Calls to Consumers in California

The plaintiff alleges an invasion of his privacy and a violation of California Penal Code. Verizon's argument: the recording of the phone calls actually isn't a violation since privacy wasn't breached. The Court, however, appears to be siding with the plaintiff on this one, which could offer some operational clarity for collection agencies in one aspect of how they interact with consumers via cell phone.

Interactive Intelligence to Host “Pitfalls of TCPA” Industry Web Event

Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, is hosting a no-cost Web event* titled, “The Pitfalls of TCPA and Its Impact on Your Business,” to be held Tuesday, April 29 at 11:30 a.m. Eastern time (EDT). Already attracting more than 650 registrants, this 75-minute webcast […]

Economic Forecast: Consumers May Be in Better Shape to Pay Past Obligations

Let’s check in with a guy and his thoughtful mustache posing for his senior photo on the state of today’s economy! “The deleveraging of America is over.” Yay! “Or mostly over.” Oh? “And that’s good news and possibly bad.” ::frustrated sigh:: Robert J. Samuelson, a syndicated columnist, is trying to run through our Economic State […]

Phone Scammers May Presage Increase in Validation Notice Requests

As scammers get more and more sophisticated in how they steal money from unwitting consumers, a consequence for the collection industry may be a significant increase in the number of validation requests submitted by consumers.

 

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